Meet Your Vestigo Customer Success Team

From day one, you can feel confident knowing you're supported by a team that truly understands the challenges and demands of research pharmacy operations. What sets us apart is that every member of our team comes from an IDS pharmacy background and has firsthand experience working in the same environments, navigating the same workflows, and solving the same problems you face every day. We have been in your shoes, which means we do more than provide software support. We offer practical guidance, industry expertise, and a partnership built on real-world understanding. Our goal is to help you succeed by delivering solutions, support, and insights from professionals who know exactly what it takes to make your program thrive.

	MIKE SCHLESSELMAN, PharmD, FASHP Chief Operating Officer In addition to serving as COO, Mike Schlesselman leads McCreadie Group’s Vestigo and PharmAcademic Products, ensuring our solutions align with clients’ objectives. He earned a PharmD from Creighton University and completed his pharmacy practice residency at the Medical College of Georgia.
	Mindy Suttlemyre, BS, PHT Director of Customer Success Mindy Suttlemyre works closely with our clients post-implementation, addressing questions and ensuring Vestigo meets their expectations. With 25 years of experience as a pharmacy technician, including at the University of Utah/Huntsman Cancer Hospital IDS Pharmacy, Mindy brings invaluable expertise. She proudly graduated from Brigham Young University
	Cheryl Morgan Maxey, BA Customer Success Manager Cheryl Morgan Maxey brings over 30 years of experience as a pharmacy technician and clinical research coordinator at Duke University Hospital’s Oncology Investigational Pharmacy. Cheryl is also a graduate of Duke University. As a Customer Success Manager with McCreadie Group, Cheryl meets regularly with Vestigo clients and provides valuable guidance and answers their questions, ensuring their success.
	ANDREA LANE, CPhT, ACRP-CP Customer Success Specialist – Implementations Andrea Lane works closely with clients throughout the Vestigo implementation process, focusing on training and support. With over 20 years of experience as a pharmacy technician, over half of which involved IDS Pharmacy services, Andrea recently served at The Medical University of South Carolina before joining McCreadie Group.
	Kristen Gonzales, CPhT Customer Success Specialist – Vestigo Support Kristen helps to manage the Customer Support Desk and provides client support after implementation. Kristen brings over 14 years of experience as a pharmacy technician in various settings including retail, Medical Center of the Rockies and Children's Hospital of Colorado. Her experience includes four years in IDS research pharmacy where she utilized Vestigo daily. This gives her a unique user-centered perspective that enhances the support she provides.
	Katie Mathena, CPhT Customer Success Specialist – Vestigo Support DESCRIPTION

Meet Your Vestigo Customer Success Team

Meet the team that supports you as you use Vestigo.