--- title: Facility Documents description: Discover how facility documents work with Vestigo protocols and monitors. --- [Skip to content](https://vestigohelp.mccreadiegroup.com/en/knowledgebase/facility-documents#main-content) English Show submenu for translations [![Vestigo-Logo-Md-1](https://vestigohelp.mccreadiegroup.com/hs-fs/hubfs/Vestigo-Logo-Md-1.png?width=239&height=75&name=Vestigo-Logo-Md-1.png)](https://vestigohelp.mccreadiegroup.com/en/vestigo?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - - [Contact Us for Support](https://vestigohelp.mccreadiegroup.com/en/knowledgebase/contacting-support) [Contact Us for Support](https://vestigohelp.mccreadiegroup.com/en/knowledgebase/contacting-support?hsLang=en) What can we help with? - There are no suggestions because the search field is empty. 1. [Vestigo Help Center](https://vestigohelp.mccreadiegroup.com/en/knowledgebase?hsLang=en) 2. [Protocols](https://vestigohelp.mccreadiegroup.com/en/knowledgebase/protocols?hsLang=en) 3. [Documents](https://vestigohelp.mccreadiegroup.com/en/knowledgebase/protocols?hsLang=en#documents) September 25, 2026 # Facility Documents Vestigo allows sites to upload site specific documents in the facility document section. These documents are facility specific, and once uploaded, are automatically visible on every protocol that has that facility listed. Uploaded documents are associated with the facility so each facility could have different documents, if desired.   ![](https://vestigohelp.mccreadiegroup.com/hs-fs/hubfs/image-png-Aug-29-2026-01-56-05-8376-AM.png?width=670&height=327&name=image-png-Aug-29-2026-01-56-05-8376-AM.png) These documents can also be visible to monitors during active monitoring visits. The monitor will see any facility documents uploaded in the facilities on the study. This means sites may need to upload documents when logged into each facility. Vestigo allows sites to upload site specific documents in the facility document section. To properly group such documents, there are five separate sections: - Policies & Procedures - Facility Licensure & Certificates - Staff Licensure & Certifications - Notes to File - Other   ### Permissions Needed **FacilityDocumentsManage** – Ability to manage facility documents under Protocol Management. **FacilityDocumentsView** - Ability to view facility documents. Users must have these permissions available to them in at least one role in the facility. ### Contents 1. [Uploading Facility Documents](https://vestigohelp.mccreadiegroup.com/en/knowledgebase/facility-documents#upload) 2. [Creating Facility Documents](https://vestigohelp.mccreadiegroup.com/en/knowledgebase/facility-documents#create) 3. [Downloading Facility Documents](https://vestigohelp.mccreadiegroup.com/en/knowledgebase/facility-documents#download) 4. [Modifying Facility Documents](https://vestigohelp.mccreadiegroup.com/en/knowledgebase/facility-documents#modify) 1. [Certifying Facility Documents](https://vestigohelp.mccreadiegroup.com/en/knowledgebase/facility-documents#certify) 2. [Managing Facility Document Visibility](https://vestigohelp.mccreadiegroup.com/en/knowledgebase/facility-documents#visibility) 5. [Deleting Facility Documents](https://vestigohelp.mccreadiegroup.com/en/knowledgebase/facility-documents#delete)   ### Uploading Facility Documents 1. In the green navigation bar, click on **Protocol Management**  2. Click on **Facility Documents** 3. (Optional) Select a facility from the drop down. By default, the facility you are logged into is selected 4. Click **Add New** in the section you want to upload a file to 5. Users can *drag and drop* files or they can *click the drop area* to use the explorer to locate the file 6. The page will refresh and the file you just uploaded will be visible in the section you added it to [Back to Top](https://vestigohelp.mccreadiegroup.com/en/knowledgebase/facility-documents#top) ### Creating Facility Documents 1. In the green navigation bar, click on **Protocol Management** 2. Click on **Facility Documents** 3. (Optional) Select a facility from the drop down. By default, the facility you are logged into is selected 4. Click **Add New** in the section you want to upload a file to 5. Select the **Create File** radio option 6. Enter a **File Name** 7. Users can manually enter in the text field, or they can use templates to import a premade batch of text 8. Click **Save**   ### Downloading Facility Documents 1. In the green navigation bar, click on **Protocol Management** 2. Click on **Facility Documents** 3. (Optional) Select a facility from the drop down. By default, the facility you are logged into is selected 4. Locate the file you want to download and click **Download** [Back to Top](https://vestigohelp.mccreadiegroup.com/en/knowledgebase/facility-documents#top) ### Modifying Facility Documents The types of modifications users can do to facility documents are dependent on the type of file to be edited is. - If the file was uploaded, users can edit the file name, visibility, and file certification. - If the file was created, users can edit the file name, visibility, and the content of the created document. #### Certifying Facility Documents Certifying documents allows users to document that the document added is an exact copy of the physical document. Only files that were uploaded can be certified. Files that are created in Vestigo cannot be certified. For instructions on how to certify a document, please reference our [Certifying a Document KB](https://vestigohelp.mccreadiegroup.com/en/vestigo/certifying-a-document?hsLang=en). [Back to Top](https://vestigohelp.mccreadiegroup.com/en/knowledgebase/facility-documents#top) #### Managing Facility Document Visibility 1. In the green navigation bar, click on **Protocol Management** 2. Click on **Facility Documents** 3. (Optional) Select a facility from the drop down. By default, the facility you are logged into is selected 4. Locate the file you want to download and click **Edit** 5. Check the **Visible to Monitor** flag to toggle the visibility on or off Facility Documents are automatically visible on the protocol and cannot be toggled off.   6. Click **Submit**   ### Deleting Facility Documents Once a file is deleted from Vestigo, the file is permanently deleted and is not recoverable. 1. In the green navigation bar, click on **Protocol Management** 2. Click on **Facility Documents** 3. (Optional) Select a facility from the drop down. By default, the facility you are logged into is selected 4. Locate the file you want to download and click **Delete** 5. 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