Delete A Recorded Payment

Delete a payment that was recorded individually or through the bulk payment function. Vestigo then recalculates the invoice balance and status.

If you have previously recorded a payment on an individual invoice or via the bulk payment function, you can delete that payment if needed.

Find the invoice using Invoice Search
Select Record Payment for the invoice. The Existing Payments window displays prior payments.
Click Delete next to the payment you want to remove. Vestigo recalculates the invoice balance and status.
A validator asking if you are sure you want to delete this will payment record will appear. Select OK.
You can also search for invoices by selecting Billing Cycle
Select Cycle
Click on Manage Invoices/Record Payments
Select Status of Closed and Search
Repeat steps 3,4, and 5

Instructions for Vestigo billing users to delete a payment from an individual invoice.